Shipping policy

1. Order Processing

All orders are processed within 3-5 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Please note: During peak seasons, sales, or product launches, processing times may be slightly delayed.

2. Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–5 business days

  • International Shipping: 7–14 business days

Delivery times are estimates and may vary due to carrier delays or customs processing.

3. International Shipping

We ship worldwide. However:

  • Customers are responsible for any customs duties, taxes, or import fees

  • Delivery times may vary depending on destination and customs clearance

We are not responsible for delays caused by customs.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.

If you do not receive tracking details within the stated processing time, please contact us.

5. Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error, contact us immediately at uplifteduk1@gmail.com.

6. Lost or Stolen Packages

We are not liable for lost or stolen packages marked as delivered. If your package is missing:

  • Check with neighbors or your local delivery office

  • Contact the shipping carrier directly

  • Reach out to us for further assistance

7. Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • High order volumes

  • Weather conditions

  • Carrier issues

We appreciate your patience and understanding.

8. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item. We will work to resolve the issue promptly.

9. Contact Us

If you have any questions about shipping, please contact:
Email: uplifteduk1@gmail.com
Website: www.upliftedstudios.com

We reserve the right to update this Shipping Policy at any time without prior notice.