Refund policy
1. Overview
All purchases are considered final sale. Please review your order carefully before completing your purchase
2. No Returns or Refunds
We do not accept returns, refunds, or exchanges.
Once an order is placed, it cannot be cancelled or refunded.
Exceptions – Damaged or Incorrect Items
We only offer replacements if:
- You receive a damaged item
- You receive the wrong item
To be eligible, you must contact us within 48 hours of delivery.
3. How to Report an Issue
If your item arrives damaged or incorrect, please email us at uplifteduk1@gmail.com with:
- Your order number
- A description of the issue
- Clear photo evidence of the item
Once your claim is reviewed and approved, we will arrange a replacement at no additional cost.
4. Non-Eligible Cases
We do not provide replacements, refunds, or credits for:
- Items reported after the 48-hour window
- Items that show signs of wear, damage, or misuse after delivery
5. Contact Us
For any questions regarding returns or refunds, please contact:
Email: uplifteduk1@gmail.com
Website: www.upliftedstudios.com
We reserve the right to update this policy at any time without prior notice.